Question

How can I fix Netflix error code U7121-3202?

Answer 1

1. Run the Windows Store app troubleshooter2. Delete and download the motion file again3. Roll back a recent Windows 10 build update

---

1. Run the Windows Store app troubleshooter

• If you get the U7121-3202 error when using the Netflix UWP app, try running the Windows Store app troubleshooter. Click the Type here to search button on the Windows 10 taskbar to open its search utility.
• Then enter your keyword troubleshooting in the Type here to search box.
• Select Troubleshoot configuration issues to open Settings as in the snapshot directly below.
• Select Windows Store Apps and click the Run the troubleshooter button.
• Review the troubleshooter's suggested resolutions.

2. Delete and download the motion file again

• Netflix error code U7121-3202 is usually caused by movie titles now downloading correctly. To fix this, click the Menu button in the upper left corner of the Netflix app.
• Click My Downloads to open a list of downloaded movie titles.
• Click the edit button (pencil) in the upper right corner of Netflix.
• Then select to delete all movie titles.
• Click the Delete (bin) button to delete the selected movies.
• Thereafter, click on the Menu button and Available for download.
• You can then select the movies you deleted to download again.

3. Roll back a recent Windows 10 build update

• Some users have confirmed that they have fixed error U7121-3202 by rolling back their Windows 10 build updates. To do this, press the Windows key + S hotkey.
• Type keyword recovery in the search box.
• Click Recovery Options to open the Settings tab as in the snapshot directly below.
• Users can revert to a previous build version within 10 days of updating. Click the Get Started button under the Caption Go back to the previous version of Windows 10.